The second problem faced by the organization is the fact that most of the employees in organization were not recruited and the existing employees were taken off during off peak season this was the problem that has cause the inconsistency of the employees. As the business is mainly based in the summer season the off peak season are a mishap for the organization where most of the employees are discarded to cut cost and replaced with students and part-time workers, this causes lack of proficiency, making the organization quality and delivery inconsistent. With part time inexperience working handing during off and mid seasons making the routing employment cycle unstructured. With statistics, indicating 80% of the employees during the offseason are student who leave at the end of the summer to return to the school. Only the remaining 20% are the full time employees of the company which this cycle changing vice versa during peak season the quality and work process is certainly a question mark in terms of the garden depot. As stated in the case there are not defined job responsibility for the staff its sort of like a open office process where the work is assigned as it comes to the organization and upon the employee availability.